Pullman Mazagan Royal Golf & Spa

Everything exceeded my expectation

Pros: Everything exceeded my expectations. The stuff is very helpful and takes care of every detail. A big thank you to the Rajaa at the kids club who took a good care of my daughters, to the receptionists, the stuff at the restaurant literally everybody.

Exceptional and will highly recommend

Pros: I will recommend first to all Golf lovers then to anyone who needs a serene family vacation spot Staff Ousman was very very helpful and made my stay worth the while Reception desk had very accommodating staff always ready to listen and support

Cons: I did not have African dishes. No means of travel to the city which is just 15 minutes drive

Pros: Staff very friendly. Resort very child friendly. Aqua Gym sessions were fantastic

Cons: The breakfast- too many cakes. Little option of a hot simple breakfast.

Pros: The hotel is a beautiful building, the gardens and pool absolutely stunning. We had an excellent breakfast. Thanks to Mr Otmani for all his help.

Cons: We booked a disabled room, and this proved a major problem, lowering my assessment of an otherwise lovely hotel. The hotel had a wheelchair, but, it didn’t fit the door to enter the bathroom. Once there, the loo was the other end of a really large space, nowhere near the washbasin. The staff were wonderful, but in the end it was a horrible experience for a disabled lady who needed to use the bathroom, actually by crawling on her hand and knees. The dinner, room service, was disappointing, because by the time we had settled for a disabled room, the kitchen was closed. It used to stay open. Anyway, neither of us could eat the chicken salad, and the tea I asked for never arrived.

I be happy to stay there again. I love this hotel.

Pros: Exceptionally helpful staff, very clean room, always clean swimming pool, comfy bed, tasty breakfast. It is fantastic place for business and leisure.

Cons: Bathroom should have additional ventilation. Bathroom floor surface need to be reworked to improve proper water drain during and after shower. Otherwise water is collecting in mid of bathroom. It's annoying. And without ventilation it stays there for few days if someone not clean it.

Another enjoyable stay.

Pros: All staff associated at the time of my check in process including the hotel porter who remembered me from last year and showed me to my room were helpful and friendly. The staff working at the hotel breakfast service are an asset to the hotel, they also remembered I had stayed there last year and were exceptionally friendly.They made sure my breakfast experience was excellent.I will always remember the smiles and laughs.Stayed in Room 202 had fabulous view of sea and pool which was perfect sitting out at night.The pools are excellent.

Cons: Stayed in June unfortunately the room air-conditioning did not achieve the set temperature at night this made sleeping uncomfortable.This was the view of some other guests I spoke with during my stay and I found the same problem last year staying in June in a different room in the same block. Disappointed I requested an early morning wake up call 5.30 and did not receive one having been as advised it was booked in.

Nice experience

Pros: The staff were all very warm, welcoming and hospitable. the hotel has very good facilities.

Two nights being spoilt by an empty beautiful beach

Pros: The staff were very welcoming and helpful Rooms very comfortable

Will be coming again for the fourth time that says it all.

Pros: Location and staff ,particular mention goes to breakfast team pool bar and front desk. Hotel would be my first choice when visiting the area.

Cons: All good

I will return and book in room over looking pool stayed in 714 during second stay excellent

Pros: Pool fantastic only people in the pool in the morning, comfortable loungers and towel service was good.Rooms were variable had two stays 3 nights partial sea view front of hotel comfortable but aircon not working.Second room pool view far block room decor brighter and fabulous terrace to sit out in the evening aircon worked but room safe not working but did not bother us as only two nights on second stay stay. The breakfast buffet was fabulous in terms of choice but special mention must go to breakfast staff .Front of house was a delight and took great care to make sure we had everything we needed .The omelet cooks both male and female and pancake cook were so friendly and produced excellent omelettes they were fun to talk to and made sure our food was excellent. Can’t say enough about the frendly and attentive staff. Thank you.

Cons: Nothing really spoilt ours stay .Constructively as we had two different room with in 10 a ten day period to ensure all rooms are of the same basic standard a per check in list for rooms would help to ensure quality assurance .